International Resume Samples

_________________________________________________________________________

Your current address/ Phone Number / Email / Linkedin Profile link

PROFILE

An English major seeking to use research and writing experience in the role of Web Content Writer. Keys to success are fast learning abilities, commitment to succeed, and relevant studies. Awarded multiple honors based on merits and expected to graduate with a degree in English in April of 2022. 

RELEVANT EXPERIENCE

Study Abroad Research Program

March 2019 – October 2019

• Engaged in intensive research spanning 5 different cities in Europe
• Arranged and conducted interviews with 20+ individuals, ranging in profession from librarians to historians to cultural experts.
• Produced a final paper totaling 8,000 words

Tutor

August 2018 – January 2019

• Prepared lesson plans and learning modules for tutoring sessions according to students’ needs and goals.
• Developed teaching or training materials, such as handouts, study materials, and worksheets.
• Researched and recommended textbooks, software, and other learning materials to complement tutoring.
• Taught students study skills, note-taking skills, and test-taking strategies.
• Improved sophomore-level writing scores by 35% through group lessons as well as supplementary one-on-one tutoring
• Received an average score of 8/10 on the anonymous tutor reviews at the end of the semester.

Volunteer

Hope Homeless Shelter, April 2016 – November 2017

• Assisted in collecting, collating and processing of bulk of information related to sheltering the homeless 
• Wrote captions for social media posts to disseminate helpful information about the organization’s current projects.

EDUCATION

Bachelor of Arts, English 

ABC University, Expected Graduation: April 2022

3.7 GPA

Associate of Arts in English

XYZ Community College, 2017-2019

4.0 GPA

AWARDS

Dean’s List

ABC University, Spring & Fall 2018

EXTRACURRICULARS

President– English Club

CDE University, SY 2014-2015

Secretary- Student Council 

CDE University, SY 2013-2014

CORE COMPETENCIES

• Proficient in English and Spanish language

• Possess well-developed written, verbal, and interpersonal communication skills, including problem-solving, and the ability to communicate effectively as a member of a team.

• Strong computer skills with proficiency in Microsoft Office suite, Internet, Email, and other relevant systems and applications.

• Expanded knowledge and skills in developing plans and strategies in identifying needs and expected outcomes.

• Ability to accurately gather information in a systematic manner in order to determine the needs.
• Ability to establish a professional working relationship with clients that is supportive and encouraging.

Your current address

Phone Number/Email

Linkedin Profile link

PROFESSIONAL PROFILE

An organized and motivated Marketing professional with over 3+ years of experience in social media management. Excellent communication skills for outreach and digital copywriting. Looking for an opportunity to flex social media skills and create trending campaign posts for strong brand online presence

SKILLS

• Social Media Management
• Digital copywriting
• Excellent communication skills, for online CRM and outreach
•  Strategic Planning, project management,
• Business Development, Market Research

PROFESSIONAL EXPERIENCE

Private Practice – Online Retailer

January 2017 – Present

Spent three years parenting a baby son. Now eager to pursue a full time career. In that time:

• Set up and managed an online retail shop offering handmade knitwear with an average of $15,000 of sales per month.
• Marketed business through multiple channels including Internet forums, social media, and personal networks.
• Have written campaigns post for Facebook, and Instagram and created ads for Adword. 
• Facilitated customer needs in regards to questions, complaints, and product returns
• Consistently research products and manufacturers and online retail community best practices.

Social Media Coordinator

ABC Company,  June 2013 – October 2016

• Assisted the marketing team with developing and implementing social media strategies
• Developed online marketing campaigns to improve brand awareness, engagement, and traffic. Effectively resulted in an increased number of  followers by 2,000+
• Maintained strong social media and brand presence across Twitter, Facebook, Instagram, and Pinterest platforms
• Utilized social media analytics tools  to track consumer engagement and draw conclusions about traffic

EDUCATION

Bachelor of Arts in Marketing, Minor in Communication Studies

CDE University, April 2013

• Designed a campaign for a non-profit organization

Your current address

Phone Number/Email

Linkedin Profile link

PROFESSIONAL SUMMARY

Experienced Work At Home Agent who specializes in technical support inbound phone sales and exceeding customer expectations. Skilled in resolving conflicts through proactive communication.. Adaptable to a given situation. and adept at utilizing computer productivity software to maintain high levels of customer service. Able to create an efficient work environment based on the company’s work at home guidelines. 

CORE QUALIFICATION

• Customer service expert and strong client relations
• Inbound and outbound call handling
• Complaint handling and issue resolution
• Telephone sales and customer support
• Order processing and transaction management
• Data Entry and database administration
• High speed Internet connection and capable home computer

EXPERIENCE

Customer Service Agent (Home Based) -5/1/2010 – 7/1/2014

Hello Calls Company, January 2018 – current

• Take inbound sales calls and transfer those calls to the appropriate sales personnel.
• Handle customer questions and also engage in customer service activities.
• Help to act as liaison between the sales department and potential new customers.
• Arrange to have support documents mailed out to corporate customers.

Customer service Agent (Work At Home)

Call Now Company, June 2016 – December 2017

• Offered technical support to clients of an internet provider
• Walked customers through the installation and troubleshooting when internet connection problems arise. 
• Handled customer service calls and inquiries from customers all over the world.

Customer Service Representative

LMN Contact Solutions Company, November 2014 – May 2016

• Provided calling services for telecommunications client;
• Offered products for mobile and landline subscriptions
• Procured relevant client information for verification purposes;
• Uploaded and updated all information in the CRM.
• Scheduled technical repairs for subscribers
• Prepared required status reports

EDUCATION

Associate Degree, Customer Service Management

ABC Community College, 2014

________________________________________________________________________

Your current address/ Phone Number / Email / LinkedIn Profile link

PROFESSIONAL SUMMARY

Seasoned travel and tourism professional with more than 20 years’ experience assisting customers to fulfill their domestic and international travel needs. Possesses extensive knowledge of top travel destinations and proficient in the latest travel coordination and booking software. Adept at developing custom-built travel itineraries that exceed expectations while still fitting into clients’ budgets. Key skills include time management organization and written and verbal communication.

CORE QUALIFICATION

• Travel Consulting & Reservations
• Relationship Management
• Event Planning
• Transportation Coordination
• Budgeting & Accounting
• Negotiating

EMPLOYMENT HISTORY

Travel Agency Owner

Holiday Boutique Tours, April 2017-present

• Create new tour packages, itineraries, and retail pricing using MS Excel.
• Create marketing materials, written newsletter articles, and authored web content.
• Exhibit company product and presented seminars at consumer trade shows and industry functions.
• Supervise social media postings to Facebook, Instagram, Linked In, and Pinterest
• Negotiate contracts with multiple vendors
• Generate individual and group sales to both wholesale and retail markets.
• Maintain accounts payable, accounts receivables and payroll via QuickBooks Pro

Travel Agent Supervisor 

Hello Travel and Tours, November 2014 – March 2017

• Handled customer service issues, including missed flights, mistakes in the itinerary,  overbooked hotels, unhappy clients, and other last-minute problems. 
• Educated clients on travel requirements for international destinations, including passports, visas, customs, and vaccinations.
• Managed and assigned daily tasks to travel agents. Monitored and assisted the staff to ensure they properly handled client requests and fulfilled their duties as expected.
• Prepared quotation forms and forwarded the same to the travel agents
• Checked and verified  fare constructions on all tickets issued by the Travel Agents
• Drafted notes on queries on irregularities of invoices

Consultant

Everywhere Travel and Tours, June 2010 – February 2014

• Maintained regular communication with customers prior to departure to provide updated travel information including delayed departures and earlier flight availability.
• Customized a package tour based on customer budget, needs, and expectations and offered recommendations for cost savings such as off-season tours.
• Investigated customer complaints with accommodations, transportation, and various travel-related providers.
• Network with representatives of hotel chains,  airlines,  tourist attractions, cruise lines, and other destinations to determine availability and create deals that will help clients save an average of 20 percent per trip.

Travel Agent

Worldwide Travel and Tours, October 2008 – May 2010

• Processed tourist and business passport, visas, and international driver’s license. 
• Attend to client’s queries made both on the phone and via the Internet
• Advised clients of proper travel documentation and forms of payment for all types of travel.
• Communicated travel insurance-related claims to necessary vendors for clients.
• Scheduled meetings with clients and vendors to discuss future travel
• .Collected deposits and final payments from clients 

Highschool Teacher in Geography and History

XYZ High School, April 2007 – September 2008

• Coordinated and assisted in the planning of school educational field trips, school events. 
• Taught world history and geography to high school students
• Mentored  students under supervision and coached them about personality development 

EDUCATION

Bachelor of Science – Tourism, and Hospitality Management

ABC University, 2006